Program 1 Key Tasks
Return to Goals and ObjectivesHealth, Planning Management & Information Services:
1.2 Require the implementation of a system-wide medical/mental health/dental quality improvement program that identifies problems through quality improvement reviews and ensures problems are resolved in a timely fashion. (53-30-201).
1.3 Oversee the contract administration and monitoring process for health services to enhance accountability, medical outcomes and contract performance. (53-30-201).
1.4 Oversee a comprehensive and cost effective health services plan, which includes medical, mental health and dental services on a statewide basis to guide the Department compliance with applicable legal standards throughout the adult and juvenile corrections systems. (53-1-201 & 53-1-203 & Title 37, Chapter 8 MCA).
1.5 Review and update the Department technology plan as changes in business processes are communicated by the management team. (53-1-201, 53-1-203, 2-17-524 MCA)
1.6 Assist the Department with the development of a Continuity of Operations Plan / Continuity of Government (COOP/COG). (53-1-201 & 53-1-203 MCA)
2.1 Participate and represent the Department in the Corrections Technology Association to promote best practices and continue to assist in the joint development and implementation of correctional standards for information systems among the member states. (53-1-201 & 53-1-203 MCA)
3.1 Assist the Department with the development/acquisition and implementation of a staff scheduling system. (53-1-201 & 53-1-203 MCA)
3.2 Replace aging legacy offender management systems by implementing a multi-state developed offender information management system. This comprehensive system provides for offender management across Secure Facilities, Community Corrections, Youth Services, Pre-release centers, and Board of Pardons and Parole. (53-1-201, 53-1-203, 2-17-505 MCA)
3.3 Support the DOC information systems user base via the help desk in a timely manner based upon priorities, volume and available resources. (53-1-201 & 53-1-203 MCA)
3.4 Consolidate and centralize existing non-standard data collection applications to improve quality, accessibility, scalability, security, and integrity of vital offender data as Department resources are available. (53-1-201, 53-1-203, 2-17-505 MCA)
3.5 Continue to provide accurate and timely statistical information to the public, internal, state, federal, and non-profit entities by continually improving internal processes in response to requests and as a public service. (44-5-213, 53-1-203 MCA)
3.6 Continue to support and improve the Department’s web-based Correctional Offender Network (CON) website to report statistical and offender-level information to the public. (53-1-201, 53-1-203, 53-9-107, 2-17-505 MCA)
3.7 Support the automated victim notification system (VINE) for movement of felony prisoners in secure facilities of the State. (53-1-201; 53-1-203; 46-24-203; 46-24-207; 46-24-212 & 46-24-213 MCA)
3.8 Coordinate the enhancement of the VINE system as requested by the Victims Advisory Council and deemed appropriate by the Department. (53-1-201; 53-1-203; 46-24-203; 46-24-207; 46-24-212 & 46-24-213 MCA)
3.9 Continue to support the Department of Corrections connection to the Department of Justice by responding to electronic information queries from the Criminal Justice Information Network (CJIN) to our information systems in real time. (53-1-201 & 53-1-203 MCA)
3.10 Continue to participate in the Criminal Justice Information Sharing Project in an effort to effectively and efficiently share justice information. (53-1-201 & 53-1-203 MCA)
3.11 Provide, manage and promote the use of Video Conferencing Services (VCS) for offender court appearances, staff court appearances, Parole Board and Department of Corrections training and staff meetings. (46-23-218, 41-5-332, 46-23-109, 46-7-101, 46-12-201)
6.1 Perform medical, dental and pharmacy reviews of claims and reports to ensure the proper level of care is being provided to offenders and offender care is in line with the allocation of expenditures.
6.2 Develop and provide information technology training for all Department of Corrections staff and share with other agencies to ensure efficient use of Department IT resources. (53-1-201 & 53-1-203 MCA)
6.3 Create an IT workforce development plan which includes an appropriate level of technology training to ensure staff skills are kept up to date with current state technology requirements. (53-1-201 & 53-1-203 MCA)
6.4 Begin implementation of ITIL best practices allowing for the Development of IT resources in an organized, deliberative, and cost-effective manner; protecting Individual Privacy and the Privacy of information contained within IT systems; and improvement of Department services.
